.png)
Orchid Updates
Explore what Orchid is up to this quarter!
Marketplace Renewal Functionality Is Ready!
Renewals are coming to Marketplace soon! Our team has been working diligently on our renewal functionality, and as your policies come up or renewal, you will be accessing them through the new renewal dashboard in Marketplace. Review the important renewal process information below and register for training today.
What you can expect from Orchid:
-
Within the coming weeks, renewals with our proprietary carriers will start to be viewable in Marketplace
-
Renewals on the dashboard will be viewable approximately 60-75 days before the effective date
-
Policies that originated in Marketplace and policies that are rolling over from Connect and Policy Plus will be visible in the renewal dashboard
-
-
Brokerage and Digital Partnerships will remain in Connect and Policy Plus until later this year
-
​Continue to monitor your email for further communications
-
Review the Orchid System Table for assistance with proprietary vs. brokerage business
-
-
Direct bill renewal offers and invoices will be mailed to the insured (and mortgage, if applicable)
-
An automated email will notify you that a renewal offer is available
​​
What will be expected from you as the agent/agency:
-
Assure your client that a renewal offer is coming, but that it may be approximately 30 days in advance of their renewal date
-
Review the renewal offer in the Marketplace system
-
If changes to the offer are required, contact us at 1-866-370-6505 to speak with an Underwriter
-
Once the renewal offer is ready for issuance, complete the following in Marketplace prior to the renewal effective date
-
Verify that the mortgagee and billing address are correct
-
​Complete any state form requirements in Marketplace
-
Complete any E-signature requirements
-
Ensure payment is made in full
-
Register For Training Today!
Join one of our live training sessions for a step-by-step guide fo the renewals process and a chance to ask any questions you have in real time! Register for an upcoming training at 10AM on the first Tuesday of every month or at 2PM on the third Thursday of every month!
Want to learn at your own pace? View our recorded training here or check out our renewal job aid below.
Your New Agent Login Page Is Here!
With a new look and descriptions to assist you navigate our platforms, the redesigned agent login page has you in mind! Easily access our platforms like Marketplace and the Agent Portal. Check out the new agent login page here and be sure to bookmark this new page!
Important Update: Submitting Compliance Documents In Marketplace
As we continue the transition to the new Marketplace patform, we want to remind you of an important change regarding the submission of compliance documents.
Key Points To Note:
-
Marketplace Policies: Submit compliance documents directly online - do not send them to the legacy email mailbox
-
Legacy System Policies: Continue to use the email mailbox as usual
​​
To streamline operations and prevent delays, please ensure you're utilizing the correct submission method. If you encounter any issues while completing the compliance documents in Marketplace, reach out to your underwriter for assistance.
​
Thank you for your cooperation as we work to make this transition smoother for everyone!
Lower Rates in Fl and TX!
Time to start quoting! As we continue to monitor the market and evaluate our competitive position, we are excited to announce that we have reduced our rates an average 10-15% across the state of Florida! Also, we have reduced our rates 5-10% in Tier 1 and Tier 2, and reduced our minimum wind/hail deductible from 5% to 3% in Tier 2! With access to multiple A.M. Best A- or Better Rated carriers, we provide solutions for a wide range of homes, including Primary, Secondary, Secondary with Rental, and Rental Only. Explore our product availability below and begin quoting our lower rates today!
FL Available Products:
-
HO3, HO5, DP3 Minimum Coverage A as low as $200,000
-
Tri-County (Miami-Dade, Broward, and Palm Beach) Minimum Coverage A as low as $200,000
-
-
HO6 programs start at $100,000
-
Tri-County (Miami-Dade, Broward, and Palm Beach) Minimum Coverage A as low as $150,000
-
-
Multi-Peril with Wind (HO3, HO5, HO6, DP3)
-
X-Wind and Wind-Only
-
Primary Flood and Excess Flood
-
Builder's Risk/Course of Construction (with Wind and X-Wind)
TX Available Products:
-
HO3, HO5, DP3 Minimum Coverage A as low as $150,000
-
HO6 programs start at $50,000
-
Multi-Peril with Wind (HO3, HO5, HO6, DP3)
-
X-Wind and Wind-Only
-
Primary Flood and Excess Flood
-
Builder's Risk/Course of Construction
.jpg)
Inland Marine New Business Update
Effective April 1st, 2025, Orchid Insurance discontinued submissions for Inland Marine policies with MarketScout and Lloyds Brit only.
This decision was not made lightly, and Orchid remains committed to your success. To prepare you for this upcoming change, please read on for important reminders.
Important Reminders:
-
If you have active Inland Marine policies with MarketScout or Lloyds Brit, you will still have access to service your book of business by logging in to Orchid's Agent Portal
-
Contact 1-866-370-6505 for all general questions
-
Continue to look out for further communications regarding your active Inland Marine policies with MarketScout or Lloyds Brit
​​
Thank you for your continued support and loyalty of Orchid Insurance. If you have additional questions, please contact your designated Agency Development Manager.
Upcoming Trade Shows
Here are the upcoming trade shows that we will be attending, and we hope to see you there!​
​
SIAA InsurCorp Annual Meeting
Trade Show Date & Time:
May 10th, 9:30 AM - 12:00 PM CT
Alabama Independent Insurance Agents (AL BIG I)
Trade Show Date & Time:
May 10th, 9:30 AM - 12:00 PM ET
NJAN Members Meeting
Trade Show Date & Time:
June 3th, 9:30 AM - 11:00 AM ET
Independent Insurance Agents of Georgia (IIAG)
Trade Show Dates & Times:
June 5th, 5:00 AM - 6:00 PM ET
June 6th, 12:00 PM - 2:00 PM ET
PIA NY/NJ
Trade Show Dates & Times:
June 8th, 4:30 PM - 6:30 PM ET
June 9th, 9:00 AM - 12:00 PM ET; 1:45 PM - 4:00 PM ET
Florida Association of Insurance Agents (FAIA)
Trade Show Dates & Times:
June 19th, 1:30 PM - 5:30 PM ET
June 20th, 11:30 AM - 4:00 PM ET
Independent Insurance Agents of Virginia (IIAV)
Trade Show Date & Time:
June 23rd, 3:00 PM - 5:30 PM ET
The Woodlands Financial Group (TWFG)
Trade Show Dates & Times:
June 26th, 3:00 PM - 7:00 PM CT
June 27th, 8:30 AM - 10:00 AM CT