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Near the end of December, we performed a year-end system update in Marketplace, and a new agent dashboard is now available, featuring a section dedicated to renewals. Currently, you will not see any renewals in Marketplace; however, we will be introducing renewal functionality over the next few months. Be on the lookout for further communications regarding the timeline and resources to help you utilize this new feature.
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Need Help with Marketplace?
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Check out our Marketplace Resource Center for recorded training videos and FAQs. Also, if you would like to attend a live training session where you can ask questions and review Orchid's products, systems, and processes, join us Wednesday, January 22nd at 10:30AM ET by registering here or choose another date that fits your schedule!
If you have any questions, contact our Customer Service Representatives at 1-866-370-6505 or your designated Agency Development Manager.